Privacy Policy

This notice explains what personal data we collect on this page, why we collect it, who receives it and what you can ask us to do with it. It covers this page only.

Who is responsible

The controller of your personal data is N.E.O.PEOPLE z.s., IČO 22662626, Na pokraji 540/2, Prosek, 190 00 Praha 9, Czech Republic, registered under file L 17871 at the Municipal Court in Prague.

You can reach us about anything in this notice at 1234@1234neo.com.

What we collect, and why

Your answers to the RESIDENT PROFILE

The fourteen questions you answer, the email address you give at the end, and a record of the consent you gave — including the exact wording that was shown to you. We use them to prepare your Resident Profile, to understand who the residence is for, and to contact you about it. Legal basis: your consent (Article 6(1)(a) GDPR).

Answers you started but did not finish

Each answer is stored as you give it, which means it reaches us before you have reached the consent box at the end of the questionnaire. So your consent is not what we rely on for these partial answers, and we are not going to claim that it is. We keep them, together with the number of the question you had got to, for two reasons: it lets you continue where you stopped, and it is the only way we can see which question people find hard. Legal basis: our legitimate interest in a questionnaire that works and can be improved (Article 6(1)(f) GDPR). You can object at any time using the contact above, and we will delete what is there.

If you do finish and submit, your consent covers the completed profile from that moment on, and the section above is what applies.

Checks against automated submissions

When you submit the profile we also record how long the form had been open before you sent it, and whether a field that people never see was filled in. Both are signs of a script rather than a person. A submission that fails either check is stored and marked as suspected automation, and no alert about it reaches us to read. Nothing about you is judged by it — the check looks at how the form was filled in, never at what you wrote — and if it happens to a real submission, write to us using the contact above and we will look at it ourselves. Legal basis: our legitimate interest in a questionnaire that is not filled in by scripts (Article 6(1)(f) GDPR).

Measurement of the page

For each visit we record: the page and questionnaire steps you reached, the time, your IP address, your browser's user-agent string, whether you are on a phone, tablet or computer, the country and city your connection resolves to, the page that referred you, any campaign tags in the link you followed, and an identifier derived by hashing your IP address and user-agent together with a secret that changes every day.

From the moment you give your first answer we also generate an identifier for that questionnaire and keep it on your device. It travels with the steps you take afterwards and is stored next to your answers, so we can follow one person's path through the questionnaire instead of a pile of unrelated steps, and so a questionnaire you left can be recognised as yours when you return. It is not derived from anything about you — but unlike the daily identifier above it does not change at midnight, so steps taken on different days belong to the same questionnaire, and once you submit, to the address you gave with it. Legal basis: our legitimate interest in seeing where the questionnaire loses people (Article 6(1)(f) GDPR). You can object using the contact above, and clearing your browser's site data removes it from your device.

We store the IP address. We are telling you plainly because we could have avoided storing it and chose not to: it lets us tell real interest apart from automated traffic. Legal basis: our legitimate interest in knowing whether our own advertising works and in keeping the results honest (Article 6(1)(f) GDPR). You can object at any time using the contact above.

Leads from our Meta advertising form

If you reached this page after filling in a form inside Facebook or Instagram, Meta collects your name, telephone number, email address, preferred contact channel and relocation horizon, and we export those answers and store them alongside the questionnaire. We match the two by email address. Legal basis: your consent, given in that form.

The waiting list

If you join the priority waiting list, we record that you did and whether you asked to receive opening updates and invitations. Legal basis: your consent, which you may withdraw at any time.

Who receives your data

• Cloudflare, Inc. — serves this page and runs the software that receives your answers, in its European locations.
• Neon, Inc. — the database, hosted on Amazon Web Services in Frankfurt, Germany (eu-central-1). Your answers are stored there.
• Meta Platforms Ireland Ltd. — only if you accept marketing cookies. See the Cookie Policy for exactly what is sent and when.
• Telegram — we receive a notification when a profile is submitted: market, budget, timing, preferred format, a link to our own statistics page and, if you asked for a call, your phone number. Your name, email, city and free-text answers are never sent there.

We do not sell your data, and we do not share it with anyone else.

Transfers outside the European Economic Area

Our hosting and database providers store your data inside the EEA. If you accept marketing cookies, data sent to Meta may be processed in the United States under the European Commission's Standard Contractual Clauses and Meta's own transfer framework. If you refuse, nothing is sent to Meta at all.

How long we keep it

Five years from the day you submit — and, for questionnaires that were never finished, five years from the last time you touched them. After that they are deleted automatically, including the uploaded advertising leads and the measurement records.

Your rights

Under the GDPR you can ask us to:

• give you a copy of the data we hold about you;
• correct anything that is wrong;
• delete it;
• restrict what we do with it, or object to it;
• hand it to you, or to someone else, in a portable form.

Where we rely on your consent, you can withdraw it at any time. Withdrawing does not undo what we did while it was valid.

You can also complain to the Czech supervisory authority — Úřad pro ochranu osobních údajů, Pplk. Sochora 27, 170 00 Praha 7, uoou.gov.cz — or to the authority in the country where you live.

No profiling, no automated decisions

Nothing here is scored, and nothing about you, your answers or your suitability is decided automatically. A person reads the answers.

The one automated check we run is the anti-script check described above. It looks only at how the form was filled in — never at what you wrote — and its only effect is that a submission it flags does not reach us as an alert. It stays in our records either way, and you can ask us to look at it.

Sensitive information

We do not ask for health, religious or other special-category data, and you should not include it in the free-text answers. If it does appear there, it is deleted on the same one-year schedule as everything else.

Children

This page is addressed to adults, and the residence is designed for people aged 45 and over. We do not knowingly collect data from minors.

Changes

If we change how any of this works, we update this page and the date at the top of it. If the change affects what you consented to, we ask you again.